Browsing all posts in July, 2009.
Things I learned at TweetCampSA
TweetCampSA was held on the campus of Trinity University on Saturday, July 18. As I packed up and headed off to camp I wondered where the day would take me and I couldn’t wait to find out who I’d meet and what I’d learn. TweetCampSA more than delivered. Here are a few of the things [...]
Twitter for customer service
A client of mine, @BrasseriePavil, recently used Twitter to turn a dissatisfied customer around. But rather than tell you the story myself, I’ll let Kirk Skodis with Trustworthy explain (go ahead, read his post then let’s pow-wow back here to discuss and wrap up. I’ll wait!). One of the best opportunities afforded to businesses on [...]
